SNOCON.COM HELP LINE 206-447-4178

GENERAL POLICY   (back to top)
Snowboard Connection ships to the United States and Canada only. We apologize for any inconvenience and recommend a couple options. You may order a product if the product you are trying to purchase is available online and if you can provide a shipping address within the United States.

Oversize and/or heavy items may require additional shipping charges. If additional charges apply, you will be contacted for verification and approval before your order is shipped. Surface delivery to international addresses is neither trackable nor insurable. For these reasons, we offer air shipping only.
**IMPORTANT**
Please Note shipping time are Estimates only do not account for the time for the shipment to clear customs. Once the shipment has cleared customs it will continue its normal service provided by Canada Post.

DUTIES & TAXES   (back to top)
International orders are subject to duties and taxes. The recipient is responsible for payment of applicable duties, taxes and other fees. Gift orders may be assessed duty depending on the country. Please contact your customs office for information on duties, taxes and restricted items.

**IMPORTANT!**
Please Note shipping time are Estimates only do not account for the time for the shipment to clear customs. Once the shipment has cleared customs it will continue its normal service provided by Canada Post.. Snowboard Connection is not responsible for any import taxes applied by some countries on international orders. If you refuse to pay import or customs tax levied by the country to which your order was shipped, your order may be destroyed or otherwise disposed of by said authorities. If this occurs you will be not be entitled to any refund from Snowboard Connection.

FREE SHIPPING OFFER   (back to top)
Snowboard Connection's free shipping offer on purchases over $100 does not apply to international customers.

RESTRICTIONS TO INTERNATIONAL SHIPPING   (back to top)
Snowboard Connection cannot ship the following brands internationally: Burton (including Red and Anon), Vans, Oakley, and Nixon.

STANDARD SHIPPING RATES   (back to top)